aiso

aiso is a smart AI assistant designed to operate in chats and messaging platforms, handling tasks of any complexity. It answers guest questions, modifies or cancels reservations, adds guests, extends stays, manages late check-outs and early check-ins, and offers upsells such as breakfast, parking, and spa services.

The assistant communicates in 80 languages and automatically switches to the guest’s language. It delivers accurate, brand-aligned responses based on your data and operational rules.

As a result, front desk workload is reduced while guest satisfaction increases, as guests receive assistance 24/7 without waiting for staff availability.

aiso is ready to use out of the box — no manual training, scripts, or complex setup required. The assistant can be live on your website within 30 minutes.

For hotel chains, an orchestration mode is available. A single assistant serves the entire network, automatically identifying the relevant property and current context, and performing operations within a single conversation and channel.